FAQs

Frequently Asked Questions

Customer Help

Have questions about your order, or a general inquiry?

About Martin Saddlery

What makes Martin Saddlery different from other saddle makers?

Fit, function, feel, and fashion set Martin apart. Every saddle is designed to make a high-level competitor better and is built by craftsmen who ride, compete, and use the saddles and strap themselves. The biggest technical difference is the Axis Tree, which Martin builds entirely in house rather than outsourcing to an outside shop.

Who builds Martin saddles, and where are they made?

Martin saddles are built by hand, from the tree to the finished leatherwork. Every saddle is designed by people who understand what it needs to hold up to.

What is the Axis Tree?

The Axis Tree is Martin's registered, trademarked saddle tree, built entirely in house rather than outsourced like most competitors' trees. It is cut from kiln-dried South Dakota pine and fiberglass-coated for roughly 1,000 pounds of pull strength and moisture protection. The tree is the frame of the saddle, including the swell, bars, and cantle. It is shaped with angles for balance, symmetry, and even contact along the horse's back. The bars are spaced for spine relief, with flare that follows the horse's shoulder and loin.

What leather do Martin saddles use?

Martin saddles are covered in Hermann Oak leather and are available in chestnut, natural, or chocolate finishes with a range of design and tooling options. The leather is part of why Martin saddles hold up over decades of use and retain value on the resale market.

Do Martin saddles hold their resale value?

Martin saddles are known for holding their value better than many competitors. That comes down to the quality of materials, especially Hermann Oak leather and the in-house Axis Tree, along with construction built to last. A well-cared-for Martin can resell for a meaningful percentage of its original price.

Shipping & Returns

How long does it take to process my order?

In-stock and Ready to Ship items are processed within 2–3 business days, Monday through Friday, excluding holidays.

How long does shipping take?

After your order ships, U.S. Standard delivery typically takes 3–7 business days, while Expedited takes 1–3 business days. International delivery times vary by service. Delivery estimates are not guaranteed.

When will my custom saddle ship?

Estimated build times for custom and made-to-order items are listed on the product page and at checkout. We'll email you when your order ships.

Will I receive tracking information?

Yes! We'll email you tracking information when your order ships. Tracking typically becomes active within 24 hours.

What is your return policy?

You can request a return or exchange within 30 days of receiving your order. Eligible items must be unused, in their original packaging, and have all tags attached.

Are any items final sale?

Yes. Custom and made-to-order saddles, personalized or altered items, sale and clearance items, and gift cards are final sale unless defective.

How do I start a return or exchange?

Email [email protected] or call 888-308-2386 with your order number and reason for return. We'll provide a Return Authorization (RA) number and instructions.

Who pays for return shipping, and when will I receive my refund?

Customers cover return shipping unless an item arrives damaged, defective, or incorrect. Once we receive and inspect your return, we'll email you about refund approval. Approved refunds are issued to your original payment method.

What if my order arrives damaged or goes missing?

Contact [email protected] for assistance. Please report damaged items within 7 days of delivery and refer to our shipping policy for missing shipment guidance.

Saddle Fit and Selection

How should a Western saddle fit a horse?

A properly fitted saddle should sit level, provide enough wither and spinal clearance, distribute contact evenly along the weight-bearing area of the back, remain stable without rocking or rolling, and allow normal shoulder movement. Check the horse before, during, and after riding for signs of discomfort or uneven pressure.

Does gullet width tell me whether a saddle will fit my horse?

No. Gullet width is only one part of saddle fit. A proper fit also considers bar angle, bar spread, front-to-back contact, clearance at the withers and spine, shoulder freedom, balance, and how the saddle performs while the horse moves.

What Martin saddle seat size do I need?

Seat size should give you a balanced, secure position without crowding the horn or cantle. Western saddle seats commonly range from 13 to 18 inches, and many adult riders use 15- to 17-inch seats. The correct choice also depends on your build, riding discipline, and personal preference. Whenever possible, sit in the saddle before buying.

How do I choose the right Martin saddle for my riding style?

Choose a saddle based on your main discipline, the work you expect it to do, your preferred seat feel, and your horse's fit needs. Barrel, roping, reining, cutting, ranch, and all-around saddles differ in seat position, horn design, skirt shape, rigging, fender setup, and other details.

Can a saddle pad fix a poorly fitting saddle?

No. A pad can provide cushioning or minor adjustment, but it cannot safely correct a tree shape that is wrong for the horse. If a saddle pinches, bridges, rocks, drops onto the withers, or restricts movement, address the saddle fit instead of adding more padding.

Serial Numbers and Identification

How do I read a Martin saddle serial number?

Every Martin saddle has a code stamped into it that identifies the model, year, seat size, and gullet width.

Saddles built before 2015 use a simpler format. The first six digits are the saddle's unique serial number, and two digits followed by a “W” indicate gullet width. For example, 7W means a 7-inch gullet.

Saddles from 2015 to present use a structured code:

  • Digits 1 to 2: Manufacturing year
  • Digits 3 to 4: Model type
  • Digits 5 to 7: Seat size without the decimal, such as 145 for 14.5 inches
  • Digits 8 to 10: Gullet width without the decimal, such as 075 for 7.5 inches
  • Final 5 digits: Factory serial number unique to that saddle

Example: 2571145075 means 2025, Stingray, 14.5-inch seat, and 7.5-inch gullet.

How can I tell what year my Martin saddle was made?

Use the saddle's stamped serial information. On newer Martin saddles, the code includes production details that can be decoded to identify the manufacturing year. If the stamp is worn, incomplete, or from an older saddle, contact Martin customer service with clear photos of the stamp and saddle.

How do I find the model of my Martin saddle?

Locate the serial number stamp under the seat jockey and compare the model code with Martin's serial-number reference. The stamped information on newer saddles identifies the model, seat size, and gullet width.

What should I inspect before buying a used Martin saddle?

Verify the serial-number stamp and compare it with the seller's stated model, year, seat size, and gullet. Inspect the tree, horn, cantle, rigging, stirrup leathers, billets, fleece, stitching, leather condition, and any repairs. If possible, inspect the saddle in person and have it checked by a qualified saddle professional before buying.

How can I tell if a used saddle tree is broken?

Check for unusual flexing, creaking, asymmetry, movement around the horn or cantle, distorted skirts, and visible damage. A broken tree may not always be obvious, especially under leather, so have it professionally inspected if there is any concern. Do not use a saddle that may have a damaged tree.

Barrel Saddles

What is the difference between the BTR and the Stingray?

Both saddles position your feet forward, but in different ways for different riders. The Stingray has a deep pocket that rotates your hips and keeps you in a secure, centered position. When you put weight in the stirrups, it brings you back to center. It is Martin's best seller because it works for most riders.

The BTR is flatter and more open, giving you more freedom of movement but less built-in security. It is designed for advanced, competitive riders, especially trainers riding young horses. For most riders, the Stingray is the better choice.

What is the SPRS, and how does it work?

The SPRS, or Stirrup Positioning Rig System, is built into every Martin barrel saddle. It controls the angle and position of the stirrups, which is one of the main things that changes how each saddle rides.

The Crown C has a more upright stirrup position. The FX3 gives riders more flexibility. The Stingray has forward-hung stirrups and a deep pocket. The BTR places the stirrups even farther forward with a flatter seat. The Guardian uses a similar position to the BTR but has a larger swell for extra security.

Which Martin barrel saddle is right for me?

The Crown C is for riders who want to stay upright and centered. The FX3 is a flexible option for riders working multiple horses, riding colts, or still figuring out their preferred seat style. The Stingray works well for riders who want a deeper pocket and more built-in support. The BTR is better suited for advanced riders who want a flatter seat and more freedom to move. The Guardian is Martin's youth barrel saddle and also works well for older riders who want extra security.

Should I choose adjustable or fixed rigging on a barrel saddle?

Both are good options. Adjustable rigging paired with a larger skirt gives more flexibility if you ride multiple horses with different body types or shoulder shapes. Fixed rigging with a smaller skirt tends to suit a single, smaller horse or riders who prefer the fit and feel of a traditional round-skirted saddle.

How should a barrel saddle fit a horse?

A barrel saddle should sit level and stable, clear the withers and spine, distribute pressure evenly across the weight-bearing back, and allow the shoulders to move freely. It should not rock, bridge, pinch at the front, drop onto the withers, or shift side to side when the horse turns.

Roping Saddles

What is a roping saddle?

A roping saddle is a Western saddle built for the pulls of roping steers and calves. It generally uses a reinforced tree, a strong wrapped horn, and rigging designed to keep the saddle stable when the rope comes tight.

Can I rope out of any Western saddle?

No. Do not assume that any saddle with a horn is safe for roping. A saddle intended for roping should have a tree, horn, and rigging built for that purpose. A lightweight trail, pleasure, or show saddle may not be appropriate for taking a dally or tying on.

What makes a saddle safe to rope out of?

Look for a sound, roping-rated tree, a properly anchored horn, strong rigging, secure cinch hardware, and a correctly adjusted flank cinch. The saddle must also fit the horse and remain stable under rope pressure.

Do I need a flank cinch to rope?

For serious roping, a properly fitted flank cinch is a common and important part of the setup. Without one, rope pressure can cause the saddle to tip forward and put pressure on the horse's shoulders. Keep it close enough to stabilize the saddle without rubbing, pinching, or hanging loose. Always connect it to the front cinch with a hobble strap.

Can I dally or tie on to a roping saddle?

You can dally if the saddle is designed and rated for roping, the horn is sound, and your setup is appropriate. Only tie on if the saddle is specifically built and approved for it. Tying on creates significant force through the horn, tree, rigging, and horse. Never dally or tie on with an unknown, loose, damaged, or non-roping-rated horn.

Performance Saddles

What is a performance saddle?

A performance saddle is a Western saddle designed around a specific competitive or working discipline, such as reined cow horse, reining, cutting, ranch cutting, or ranch versatility. The seat, swells, horn, rigging, skirt shape, and rider position are designed for the movements of that event.

What is the difference between a cow horse saddle, reining saddle, and ranch cutter saddle?

A cow horse saddle usually has a deeper, more secure seat for stops, turns, fence work, and cow work. A reining saddle typically has a low-profile horn and swells with a flatter or more open seat for rein and leg movement. A ranch cutter combines working-ranch durability with a cutter-style feel and is meant to be versatile enough for arena work and ranch use.

Which performance saddle is most versatile?

A ranch cutter or cow horse saddle is often the most versatile choice for riders who do a mix of arena work, cattle work, ranch riding, and occasional light roping. The right choice still depends on horse fit, whether you need a roping-capable horn and tree, and how much time you spend in each activity.

Can I rope from a reining or ranch cutter saddle?

Do not rope from a reining saddle unless the manufacturer specifically says that saddle is built and rated for roping. Reining saddles are designed for maneuverability and close communication, not rope pressure. Some ranch cutters are built with a horn strong enough for roping, but confirm whether the saddle is intended for occasional light roping, regular ranch roping, or heavier competitive rope work before using it.

How should a performance saddle fit a horse?

A performance saddle should sit level, provide clearance at the withers and along the spine, contact the weight-bearing back evenly, allow unrestricted shoulder motion, and remain stable during stops, turns, and transitions. Check fit while standing and while riding, because a saddle can look fine standing still but fail under movement.

Wade Saddles

What is a Wade saddle?

A Wade saddle is a Western working-saddle style built on a Wade tree. It is commonly associated with a slick fork, a relatively large low-profile horn, a flat or open working seat, and durable construction for ranch riding and cattle work.

What makes a saddle a true Wade?

The defining characteristic is the tree construction. Traditionally, the horn and fork are carved from a single laminated wood structure rather than attaching a separate horn later in the build. A large horn and slick fork are common visual signs, but they are not the only criteria.

What is a slick fork on a Wade saddle?

A slick fork is a smooth, narrow front with little or no prominent swell. It creates a traditional working-cowboy profile and lets the rider get close to the horse. It provides less front support than a saddle with pronounced swells.

Can I rope from a Wade saddle?

Only if the individual saddle is built and rated for roping. Many Wade saddles are designed for ranch roping, but “Wade” alone does not mean the horn, tree, and rigging are appropriate for a hard dally or tying on. Confirm the maker's intended use before roping from it.

Are Wade saddles good for ranch work and trail riding?

They can be a good choice for ranch work, ranch roping, colt starting, trail riding, and long days in the saddle. Wade saddles are designed for stability, durability, close contact, and comfort. They are often heavier than lightweight trail or performance saddles, so consider the saddle's weight, skirt length, seat shape, and the work you plan to do.

All-Around Saddles

What is an all-around saddle?

An all-around saddle is a versatile Western saddle designed for riders who do more than one activity, such as trail riding, arena work, light ranch tasks, pleasure riding, and occasional low-intensity roping. It balances rider comfort, close contact, durability, and a general-purpose working design.

What is the difference between an all-around saddle and a ranch or roping saddle?

An all-around saddle is made for varied recreational and arena use. A ranch saddle is generally built for heavier, longer daily work with a more substantial tree, rigging, horn, skirts, and overall construction. A roping saddle is built for the force created when a rope comes tight, with a reinforced horn, tree, rigging, and often a back cinch.

Can I use an all-around saddle for barrel racing or roping?

You can use one for casual riding, practice, or local events if it fits well and keeps you balanced. A dedicated barrel saddle is generally lighter, shorter-skirted, and designed for fast acceleration and tight turns. Only rope from an all-around saddle if the manufacturer says that exact saddle is roping-rated. Do not assume every all-around saddle is safe for hard dallies, tie-down roping, or repeated competitive roping.

What features should I look for in an all-around saddle?

Start with horse fit and rider comfort. Then consider a durable tree, horn and rigging for your intended work, a secure but movable seat, fender position, skirt length, saddle weight, strings or attachment points, and a pad shape that matches the saddle. All-around saddles commonly use flatter seats, close-contact skirts, and durable construction for general versatility.

How should an all-around saddle fit a horse?

An all-around saddle should sit level, provide wither and spinal clearance, distribute pressure evenly along the horse's usable weight-bearing back, allow free shoulder movement, and remain stable at a walk, trot, lope, on hills, and through turns. Evaluate fit with the pad and cinch you actually plan to use, then reassess while riding.